Cancellation Policy at Canyon Villa Inn
MODIFIED DEPOSIT AND REFUND POLICY DURING THE COVID-19 PANDEMIC
FOR RESERVATIONS MADE AFTER June 14, 2020.
When booking DIRECT with Canyon Villa, we require a deposit of the first night’s room fare including tax. For Reservations made INDIRECTLY through 3rd party Booking sites such as Expedia or Bookin.com we may require full payment up front. In either case, any remaining balance will be charged to your credit card the day prior to your check-in. Reservations canceled with less than a 2 day notice are not refundable.
With most of our reservations being made 6 to 8 weeks in advance of arrival, guest rooms cancelled even in the last 14 days prior to arrival can be especially difficult to resell to another guest because of the short period of time left. Because of this, these suddenly “abandoned” rooms often remain unsold and vacant when they could have previously been made available to other prospective guests. As a small privately owned inn with a maximum of just 11 guest rooms available for any given day, such vacancies affect us substantially.
Our policy includes but is not limited to personal and family illnesses, accidents, weather, and also includes inability to obtain air or ground transportation to the Inn regardless of the cause of the failure. Because of this, TRIP CANCELLATION INSURANCE is highly recommended. Please remember, we are making a commitment to you and you are making one to us.
Rooms are available for Check-in from 3:00 p.m. to 6:00 p.m. However, guestrooms are often available earlier, and guests are welcome to check-in in early when this is the case. Late check-ins at our Sedona Bed and Breakfast require special arrangements.
For best availability and to be assured of the lowest available rate and any special discounts, we encourage all guests to book DIRECTLY with us by phone or on our website booking page at Canyonvilla.com.
We gladly accept Visa, MasterCard, Discover, and American Express credit cards. Cash may be used for payment balances upon arrival.